Cancel Medicaid Billing Transmission

Billing > HIPAA Transactions > Edit Serial Numbers

Overview

Use Edit Serial Numbers to:
- Cancel a billing transmission (serial number) created in error.
- Mark a batch as Transmitted, Accepted.
- Mark a batch as No acknowledgement received.

Note:This only cancels or updates the transmission inside Barnestorm. If the claim file has already beensubmitted to the payer, you must also follow the payer’s process to cancel or correct the claim(s).

How to Cancel or Update a Transmission

Go to Billing > HIPAA Transactions > Edit Serial Numbers.
If needed, select the user who created the claim from the dropdown list at the top.
If needed, adjust the Dates Created using the -Week or +Week.
Click to highlight the transmission (serial number) you want to update.
Towards the top of the screen, choose one of the options, such as:
- Cancel Serial# – cancels the batch in Barnestorm (if created by mistake).
  - Removes the claim as an option to send electronically.
- Change to Transmitted, Accepted – marks the batch as successfully accepted.
- No acknowledgement received – documents that no payer response was received.

Common Reasons to Cancel or Update

Batch created in error – for example, wrong date range, patients, or payer. Use Cancel Serial# and rebuild the batch correctly. This does not impact the 'Amount Billed' in accounts receivable.
Batch created only for printing – if you created a batch just to print a paper claim and will not transmit it electronically, you can:
- Cancel the serial number, or
- Mark it as Transmitted, Accepted so it is not treated as pending.

Tip: Always confirm whether the batch file has already been sent to the payer before canceling or changing its status in Barnestorm.